Details as to why and the degree of my hatred is coming soon, but here's a preview.
Actual conversation with the Geek Squad follows. The member in question fits the description perfectly. A tall, lanky awkward looking man with large hands and feet he seems to trip over constantly. When I approach the counter he's talking with another geek squad member about how he is about to be laid off because they are cutting hours at his store. Immediately, I am relieved because his company loyalty is probably unwavering in his current set of circumstances.
Me: Sir. (louder)
Me: DUDE! (Embarrasingly loud.)
He ambles over, slowly... and his eyes look dead. He could be stoned or he could just be dead inside. I imagine being part of a team known as "The Geek Squad" could be soul crushing.
Me: I need to get to the files off this laptop today and the keyboard isn't working.
Geek Squad: Sure, we can send it into the manufacturer and have them take a look at it.
Me: Yeah, I need the files off of it today though. Like, today. So let's figure that out.
Geek Squad: Well if you get a new keyboard from the manufacturer, we only charge $50 to install it.
Me: I don't think you are hearing my words. I need files. Today. Off this computer. Today.
Geek Squad: I can call the manufacturer and find out how long it will take them once we ship it.
Me: The degree to which you are misunderstanding me is physically painful right now.
Geek Squad: Okay...
At press time, meaning about eight seconds from now my computer has not fixed and I am about as close to tears as I come in real life. Sprint, you'll hear from me later.